Nothing pleases us more than to receive a letter of thanks
from a customer
and here is a selection from the many letters
on display at our Wollaton showroom:
“I would just like to thank you for your prompt and efficient service.
I hope that 1992 brings you the rewards you deserve.”
Mr B T Brough, Southwell, December 1991
“We would like to say thank
you to you and your staff for a very efficient and satisfactory job - especially
for the trouble you all went to getting the panel design we wanted in our
front door.”
Mr & Mrs Fisher, Bilborough 1992
“I rarely write references for
anyone, nut in this case because of the excellence of your company, an excellence
which sadly seems to have all but expired in this country; I had to let you
know of my complete satisfaction.”
Mr Limb, Netherfield, April 1993
“We would like to say how delighted
we are with our new room and were very impressed by the very efficient service
and pleasant manner of your fitters.”
Mr & Mrs Grant, Wollaton, July 1994
“We are very pleased with our
new windows and conservatory. Many people have said how nice they are.”
Mr S & Mrs T Bury, Bilborough, November 1995
“Everyone concerned was so helpful and efficient… it
was a pleasure having them in the house.”
Mrs S Price, Carlton, July 1996
“The cut of your company’s jib was immediately apparent to us
and we didn’t bother going anywhere else. We were not sold anything
- we bought.”
Mr & Mrs M Langley, Sandiacre, July 1997
“I don’t usually
put pen to paper but I feel I must. What a team you have got! … just
one final word for your future customers - you’re nuts not to have
Acorn, like the oak tree they’re majestic.”
Mr & Mrs Peach, Radcliffe on Trent, March 1998
“The price was right,
the workmanship was first class and the finished product, both from the quality
and appearance aspects, is excellent.”
Mr & Mrs C Read, Sandiacre, June 1999
“I was very pleased with the
promptness, efficiency and tidiness of your installers. In all, a very professional
job.”
Mr R Sanderson, East Leake, January 2000
“We cannot fault any of the
help, service or quality we received from your company right through from
the quoting to the building of the conservatory.”
Mrs M Marlow, Long Eaton, October 2001
“… everything went very
well right from the very beginning. It was like clockwork.”
Mr & Mrs Crain, Strelley, May 2002
“Many thanks for an excellent
job done on time, quickly, without any mess and with pleasant manners.”
Stephanie Taylor, Wilford, December 2003
“I would like to take this opportunity to thank your team for the thoroughly
professional job that they have done - given the appalling weather this summer/autumn
it’s a miracle we met the target date.”
Mrs Murray, Wollaton October 2004
“The specification we agreed with
the sales team was endorsed by the surveyor and correctly interpreted by
the factory - the fitters were thoughtful, conscientious and tidy.”
Mr & Mrs Cuerstemont, Wollaton January 2005
“Just a few words to express our gratitude for the excellent work
you have done for us … we would have no hesitation in using your company
again and will certainly recommend you to others.”
Mr & Mrs Hind, Mansfield 2006
“Everything went according to plan,
from quotation to fitting and I am very happy with the whole installation.”
Mr Smith, The Park, June 2007
Dear James,
Thank you for installing our conservatory. Please find enclosed
our payment in full. We are impressed with the quality of the work carried
out, and with the friendliness of your staff. We would not hesitate to recommend
Acorn Windows in the future.
Thank you, yours sincerely,
Mr & Mrs Simons - 28a Borrowdale
Drive, Long Eaton
Dear Mr James Hibbert,
Thank you very much for the new window which was installed
on Thursday 15th April. I am highly satisfied with it. I found the workman
kind and courteous, they executed the job as quietly as they could under
the circumstances; they were thorough in cleaning up and removing all the
debris. I would have no hesitation in recommending Acorn Windows to anyone.
Your workforce are a credit to your firm. Please extend my thanks to the
two gentlemen who came to do the work.
Again many thanks, yours sincerely,
Mrs Sheila Monk - 5 Marie Gardens, Hucknall
Dear Mr Hibbert,
We write to say thank you to Acorn Windows for a good job
done. Although we had a few difficulties mainly due to communication problems
the approach in finding solutions was dealt with by Jeff Sheldon and Nigel
Johncock in a very professional, calm and friendly manner. This we appreciated
very much as the past few months have been very difficult for us. Tony and
Nick fitted our windows in absolutely awful weather and did it in such a
pleasant and friendly manner such a credit to your company. Last but not
least a thank you to Malcom Wilson for the very kind and quiet manner he
has dealt with us over the past few months.
Yours sincerely,
Ron and Loraine Rudge - 11 Cossall Road, Trowell
Dear James
I have been meaning to write to you for some time to congratulate
you and your team of professionals for the excellent installation of Windows
and Doors made at my property.
As an Engineer and a Perfectionist I pay very close attention to both quality and detail and from my initial meeting with you right the way through to the final commissioning of the Windows and Doors the job was nothing more than excellent.
It is unusual in this day and age to come across a company that is not pressurising, offers a first rate quality product but more importantly, at a price that is realistically affordable to almost anyone.
Your staff are a total credit to your company from your Showroom Management right the way through to your Installation Engineers which, I might add are real craftsmen. There was also a need to replace a damaged Door Handle owing to a manufacturing fault and I was most impressed that your Service Engineer Terry Stuart, was prepared to come out and replace it on a Sunday afternoon to fit around my busy working schedule.
As you know I am also Chairman of a Business Association in Nottingham that represents over 2000 businesses which results in approximate audience of 80,000 people. My organisations principal objective is to promote local business to business networking and I shall have absolutely no hesitation whatsoever in recommending your company to members.
Please would you be so kind as to pass on my comments to your staff and I look forward to discussing the practicability of another project I have for your Company based in Central Nottingham.
Kind regards,
Robert Pearson - Managing Partner
21 Kingsdown Mount, Wollaton
Dear James,
It is now some 3 months since Acorn finished work (conservatory, windows and facias) at our house, and we both feel that we should write to let you know how pleased we are with the finished product.
The time since completion to now has enabled us the opportunity both to enjoy and inspect fully the end result. We are particularly delighted with the conservatory which is exactly what we were hoping for and which has given us a whole new aspect from house to garden.
Although late in the day a special note of appreciation should be given to Alvyn and Mike for their application to work, their curteousy and the fact that they were meticulous in cleaning up all debris once they had finished for the day.
The most difficult part for us was trying to decide upon a company which would provide us with a good quality product, at a reasonable price. We are pleased that we finally decided to have the work carried out by Acorn.
Yours sincerely,
Frank and Anne Snayde - 10 Lime Close, Radcliffe on Trent
To all the Staff at Acorn Window’s
I would like to say a big Thankyou for all the help with the daunting task of choosing New windows. We are very pleased with the finished results especially the Bow Window’ It has made the lounge seem much wider. I was very pleased with the fitters Steve and Drew, it was a pleasure to have them working here. I would also like to thank Malcolm and Jeff for their help, and all the backroom staff whom we never see. l’ve enclosed a photo which I have taken and you can use it if you would like to display it in the office.
Yours sincerely,
Mrs Margaret Bullimore - 1 Summerwood Lane, Clifton
Dear Mr. Hibbert,
I have recently had a conservatory supplied and fitted by your firm and am writing to say how delighted I have been with the service provided by your staff. On visiting your showroom I was dealt with in a most professional manner. Mr. Highet and Nigel kept me fully informed at all times and were most helpful. I was not pressurised and felt able to contact Acorn with the slightest query. The conservatory was started and finished on the pre-arranged dates and I was most impressed by your workforce - all in all an excellent service. I feel that Bert and Dave should have a special mention as they represented your firm admirably.
Thank you again for a wonderful service. I will certainly recommend you to my friends.
Yours sincerely,
C. Murray - 17 Crawford Close, Wollaton
Dear James
What a start to a New Year, to be able to write a laudatory letter to a
Nottingham company in appreciation of a job well done!
Through the dedicated efforts of your team, my beautiful new conservatory
was completed in time for Christmas, enabling me to host Christmas Day within
the newest part of my home for a dozen guests. Their glowing compliments
simply echoed my own personal feelings of gratitude and complete satisfaction
for an outstanding project within an unusual setting.
My one hundred and fifty year old stone barn certainly proved a difficult
backdrop on which to add a Victorian P-shaped conservatory, but the
Acorn Windows team rose to the challenge and surpassed my
highest expectations.
The result is truly fabulous!
All members of the team deserve a mention for their contribution, from Alan who drew up the original design and Tony who made subtle but significant improvements to the plans, to Pete and Steve who managed to work within the extremely difficult constraints of non-aligned stone walls to complete the base perfectly and go on to build the mini walls with irregular sized Ancaster stone. Glynn and Dave proved their outstanding craftsmanship during the erection of the conservatory framework - again working within the constraints of extremely irregular stonework on all sides - and accomplishing a superb finish. The input by Paul and Matt who painstakingly installed the electrics (stone walls do not make the easiest of settings for wall lights) and Gary who laid the underfloor heating and ceramic tiles perfectly, simply rounded off the highest professional quality of work from all concerned. What a team! Please pass on my sincere gratitude and compliments to each and every one of them.
If I can be of help in the future by showing potential clients the standard
of workmanship attained by the Acorn team, please do not hesitate to contact
me. In the meantime, I enclose my cheque in final payment for the work carried
out, and wish everyone at Acorn Windows a very successful
(and busy!) New Year. Many thanks to you too, James, for overseeing the whole
project.
Yours very sincerely,
Paddy Pearce (Mrs) - 93 Grantham Road, Bottesford
